Parts verification before production
Two sets of samples are sent for your testing, and bulk production starts after your approval. This is standard for injection molding and applies to CNC orders of more than 100 units of an individual part.
Use the samples to check dimensions, fit, appearance and the intended use. If a design change is needed, send the revised drawing before approving production so its effect on tooling, price and schedule can be reviewed.
Report a quality issue
Contact support@madearia.com with the order reference, affected quantity, photographs and measurement results. The team can review the parts against the agreed drawing and specification.
For parts confirmed to be out of tolerance, defective or inconsistent with the agreed requirements, Aria provides free rework, replacement or a full refund as appropriate to the issue. Send the inspection evidence so the team can agree the remedy and next steps.